Returns & Exchanges

At Runway Scout, we want you to love your new look, but if something isn't quite right, we offer easy returns for store credit on full-priced items within 30 days of delivery. Please ensure all garments are returned in their original condition, unworn and with all tags still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place your items in their original packaging, ensuring they are free from makeup, perfume, or any signs of wear.

3

Ship It Back

Print your prepaid shipping label or use your preferred carrier to send the package back to our warehouse facility.

4

Receive Store Credit

Once our team inspects and approves your return, your store credit will be issued via email within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing